'I want to return my laptop, it appears to be broken.'
'What appears to be problem?'
'It wont open...'
'Do you mean the operating system, or certain software?'
'No no, it's the laptop. It wont actually open!!'
The employee takes the laptop out of the box, and opens it right infront of the Stupid Customer.
'OH! It opens on that side! Me and my sister tried for an hour to open it up last night, and just couldn't!'