Wednesday 21 September 2011

Stupid Call Center Customer 1

Employee
'
Thank you for choosing [company], Technical Support, can I get your phone number please?'

Stupid Customer reads out their phone number

Employee
'OK.. here's your account. I'm going to need your date of birth and postal code to authorize you.'

Stupid Customer
'
*SIGH* I told them this already, but I'm not going to give my date of birth... that's private information.'

Employee
'umm.. Alright sir, but from my standpoint that's the only way I can grant access to your account. If you want, I can get you to [department] to authorize you with other info.'

The Stupid Customer hangs up.


Submitted by:
Paolo Faieta

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