Monday, 1 August 2011

Stupid Travel Agent Customer 2

Family of 4 had an unfortunate year, due to financial problems, etc...the family believed they deserved a holiday.

The employee was unaware of the above circumstances.

The employee almost confirmed the booking and went ahead to discuss payment details with the family. When the customers then enquired;  due to financial reasons, would it be okay for them to pay when they return from their vacation.

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