Showing posts with label call centre. Show all posts
Showing posts with label call centre. Show all posts

Thursday, 7 March 2013

Stupid Call Center Customer 8

Employee
'....okay can I take your address for delivery'

Stupid Customer tells the employee her delivery address.

Employee
'You said your apartment number was F, like Frank?'

Stupid Customer
'No, it's 'F', as in Frog!'

Wednesday, 7 December 2011

Stupid Call Center Customer 3

Stupid Customer calls up the call center with a problem with her printer.

Employee
'Are you running your printer under Windows?'

Stupid Customer
'No, my desk is next to the door, but thats a good point. The man sitting next to me is by a Window, and his printer is working fine!'


Submitted by;
Sophie Lewis

Friday, 23 September 2011

Stupid Call Center Customer 2

Employee
'Thank you for choosing [company], Technical Support, can I get your phone number please?'

Stupid Customer
'I don't have one.. I just got out of jail, and had some questions.'

Employee
'OK.. do you have any other services with us, though?'

Stupid Customer
'No, I don't... but listen...'

Employee
'Ok.'

Stupid Customer
Do you guys offer this um.. 'Sirius' radio? And what is that?

Employee
'Sir, that's a satellite radio service... and completely irrelevant to this company. If you'd like, I can transfer you to another department who can set you up with our services and become a customer. If not, I'll have to end this call.'

Stupid Customer
'Whoa there... You stay & listen to me, or else bad things could happen...'

Employee
'Was that a threat?'

Stupid Customer
'Just... listen'

Employee 
'As I said before, I can transfer you to someone who can sign you up if you want, or if you have questions only about [company]'s services, but I have no other information to give you.'

Stupid Customer hangs up.


Submitted by:
Paolo Faieta

Wednesday, 21 September 2011

Stupid Call Center Customer 1

Employee
'
Thank you for choosing [company], Technical Support, can I get your phone number please?'

Stupid Customer reads out their phone number

Employee
'OK.. here's your account. I'm going to need your date of birth and postal code to authorize you.'

Stupid Customer
'
*SIGH* I told them this already, but I'm not going to give my date of birth... that's private information.'

Employee
'umm.. Alright sir, but from my standpoint that's the only way I can grant access to your account. If you want, I can get you to [department] to authorize you with other info.'

The Stupid Customer hangs up.


Submitted by:
Paolo Faieta