The sandwich arrives at the stupid customers table, with a cocktail stick poking out the top holding the sandwich together. The stupid customer doesn't realise, bites into the sandwich making the cocktail stick pierce through his bottom lip.
Family of 4 had an unfortunate year, due to financial problems, etc...the family believed they deserved a holiday.
The employee was unaware of the above circumstances.
The employee almost confirmed the booking and went ahead to discuss payment details with the family. When the customers then enquired; due to financial reasons, would it be okay for them to pay when they return from their vacation.